OUR COMMITMENT
The confidence to specify
without hesitation.
Every Admiral product ships with a warranty that matches its build quality. For property owners, purchasing directors, and designers who demand accountability from their vendors, this page is your reference. No fine print fog, no delay. Just clear terms, category by category.
COVERAGE BY CATEGORY
Warranty Terms
Aluminum & Welds
Our extruded aluminum frames carry a 15-year warranty against breakage and weld failure. Living near the ocean can cause premature weathering of the aluminum finish and is not warrantied.
For optimal performance in salt‑air environments, we recommend rinsing the frames monthly or quarterly with fresh water, and giving them a Dawn dish soap and water cleaning every six months.
Cushion
Cushion Fabrics
In-stock cushion fabrics are covered for 5 years against fading and tears, a testament to our fabric selection standards. We source from Sunbrella and similarly high-performing mills.
Custom fabrics are reviewed case-by-case by your sales representative. Non-Sunbrella custom fabrics fall under the individual manufacturer's warranty. Visit sunbrella.com for full fabric specs.
Vinyl Strapping
Vinyl strapping is warrantied for 5 years against breakage and strap pull-out, and 1 year against discoloration with normal care.
Discoloration replacement is at the vinyl supplier's discretion. Re-strapping services are available on request at an additional fee, keeping your furniture looking property-ready for years beyond the original build.
Umbrellas
Umbrellas carry a 5‑year warranty covering aluminum or fiberglass poles and awning‑grade fabrics, including the frame, mechanisms, and fabric performance.
Coverage includes manufacturer defects related to the para‑cord, notch, runner, center pole, and skeleton structure. The crank mechanism is warrantied for 2 years.
Warranty applies to standard configurations. Custom fabrics, wood‑bottom poles, and customer‑supplied fabrics are excluded. Umbrellas must be properly cared for and stored; damage from extreme weather conditions is not covered.
Sling Fabric (PVC Polyester)
Standard sling fabric is covered for 3 years against material defects and 1 year against fading and discoloration with normal care.
Our slings are welded, not sewn, providing a cleaner finish and superior durability. Re-sling services are available on request for a fee.
Resin, Rope, & Viro Wicker
Resin and rope products are warrantied for 3 years against noticeable fading, discoloration, and deterioration.
Viro Wicker carries a 2-year warranty in commercial settings, reflecting its engineered performance in high-use, high-exposure hospitality environments.
Fire Tables
Fire tables are UL Listed for both liquid propane (LP) and natural gas (NG). Aluminum fire tables are warrantied against manufacturer and material defects for 1 year. Cast aluminum fire tables carry a 5-year warranty.
Glass Fiber Reinforced Concrete (GFRC) fire tables are warrantied for 90 days against cracking, peeling, and chipping as well as 1 year for fading and discoloration.
Powder Coat Finish
Our polyester powder coat finish is warrantied for 1 year against manufacturer's defects, fading, and discoloration with normal care and maintenance.
Consistent care, rinsing and light cleaning, extends finish life significantly well beyond the warranty period.
Teak Wood
Teak products are warrantied for 1 year against manufacturer and material defects.
Our teak is naturally distressed, lending each piece an organic, lived-in character. Natural variation in tone, grain, finish, and inherent checking or cracking are part of teak's authentic appeal and are not defects. These characteristics are what make each piece singular.
Heating Solutions
Outdoor heaters are warrantied against mechanical defects for 1 year from the date of purchase.
Powder coat finishes are warrantied against corrosion for 2 years; metallic finishes for 1 year. Glass tube heating elements are warrantied for 90 days. Heating solutions are not covered from damage due to accident, misuse, neglect, improper installation, or extreme environmental conditions.
Acacia Wood
Acacia wood products are warrantied for 2 years against manufacturer and material defects.
Coverage does not include damage due to improper maintenance, weathering, neglect, or extreme environmental conditions. Regular cleaning and seasonal treatment are recommended to maintain the integrity and appearance of the wood.
Planters & Fountains
Planters and fountains carry a limited 3-year warranty against material and manufacturing defects, assuming proper care and maintenance. Fountain pumps carry a 1-year warranty.
This limited warranty does not cover color or surface defects resulting from natural weathering, exposure to the elements, or improper winterization.
PREMIUM ADD-ON
The EVR Sling Upgrade.
Five Years of Zero Worry
For properties that can't afford a single fraying sling to detract from the guest experience, our EVR Extended Sling Warranty offers complete replacement coverage for five years, covering rips, tears, and burns in normal commercial use.
A warranty certificate is issued at order. To claim: submit a photo of each damaged sling with your certificate and original invoice to your sales representative. Replacement slings ship within 4 to 6 weeks of approval. Installation kits and re-sling services available separately.
What's Not Covered
Commercial Grade For Every Space.
All Admiral Outdoor products are designed, manufactured, and warrantied exclusively for commercial use, defined as public-facing space. Warranty is valid to the original purchaser only, requires proof of purchase, and may require photos or an inspection. All warranty work after year one is prorated. Year one is covered 100% including freight.